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Every email reaches a real person. No helpdesk maze, no chatbot loop. 4-hour weekday reply, faster for bugs.

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We read every one. Promise.

We'll reply within 4 hours on weekdays.

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Support hours & SLA

  • Mon – Fri09:00 – 18:00 PTWithin 4 hours
  • SaturdayLimitedWithin 24 hours
  • SundayOffWithin 48 hours

All times Pacific.

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Prefer to just email?

Reach us directly at [email protected]. Real person, fast reply — great for feedback or partnership chats.

Before you email

Probably the answer

These come up so often we wrote pages for them.

Can I cancel my subscription?

Yes — Dashboard → Manage subscription. Takes effect at the end of your billing period.

Refund policy →
What image formats do you support?

JPEG, PNG, and WebP up to 10 MB per reference photo. Outputs are high-quality JPEG, plus 6 platform-sized versions of every photo.

Features →
Do you sell my data?

No. Outputs are private to you. Reference photos are private by default.

Privacy →
Can I use generated photos commercially?

Yes — full commercial rights, no royalties. Each image is EU AI Act metadata-tagged.

Terms →
How do refunds work?

Within 7 days of your first paid charge, 100% refund, no questions asked.

Refund policy →