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Every email reaches a real person. No helpdesk maze, no chatbot loop. 4-hour weekday reply, faster for bugs.

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We read every one. Promise.

We'll reply within 4 hours on weekdays.

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Support hours & SLA

  • Mon – Fri09:00 – 18:00 PTWithin 4 hours
  • SaturdayLimitedWithin 24 hours
  • SundayOffWithin 48 hours

All times Pacific.

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Prefer to just email?

Reach us directly at [email protected]. Real person, fast reply — great for feedback or partnership chats.

Before you email

Probably the answer

These come up so often we wrote pages for them.

Can I cancel my subscription?

Yes — Dashboard → Manage subscription. Takes effect at the end of your billing period.

Refund policy
What image formats do you support?

JPEG, PNG, and WebP up to 10 MB per reference photo. Outputs are 1600×2000 JPEG.

Features
Do you sell my data?

No. Outputs are private to you. Reference photos are private by default.

Privacy
Can I use generated photos commercially?

Yes — full commercial rights, no royalties. Each image is EU AI Act metadata-tagged.

Terms
How do refunds work?

Within 7 days of your first paid charge, 100% refund, no questions asked.

Refund policy