Replying now in Vancouver

Talk to a human

Every email goes to Dev directly. No helpdesk maze, no chatbot loop. 4-hour weekday reply, faster for bugs.

Send a message

We read every one. Promise.

We'll reply within 4 hours on weekdays.

🕐

Support hours & SLA

  • Mon – Fri09:00 – 18:00 PTWithin 4 hours
  • SaturdayLimitedWithin 24 hours
  • SundayOffWithin 48 hours

All times Pacific (Vancouver).

📍

Mailing address

Pikstage
Vancouver, British Columbia
Canada 🇨🇦

Postal mail is fine but slow. Email replies in hours; postal mail in weeks.

D
Dev Patel
Founder, Pikstage

Reach me directly at [email protected]. Best for product feedback or partnership conversations.

Before you email

Probably the answer

These come up so often we wrote pages for them.

Can I cancel my subscription?

Yes — Dashboard → Manage subscription. Takes effect at the end of your billing period.

Refund policy
What image formats do you support?

JPEG, PNG, and WebP up to 10 MB per reference photo. Outputs are 1600×2000 JPEG.

Features
Do you sell my data?

No. Outputs are private to you. Reference photos are private by default.

Privacy
Can I use generated photos commercially?

Yes — full commercial rights, no royalties. Each image is EU AI Act metadata-tagged.

Terms
How do refunds work?

Within 7 days of your first paid charge, 100% refund, no questions asked.

Refund policy